Privacy policy
This Privacy Policy explains how we collect and use your personal data (under certain circumstances). It also mentions the procedures used to ensure the privacy of your information. Finally, this policy sets out the choices available to you regarding the collection, use and disclosure of personal data. By visiting the Site directly or through another website, you consent to the practices described in this policy.
Protecting your data is very important to us. Therefore, your name and other information relating to you will be used in the manner set out in this Privacy Policy. We will collect information as necessary or if it is directly relevant to our dealings with you.
We will retain your data as required by law or use it for the purposes for which it was collected.
You can browse the site without having to provide any personal data. Your personal identity remains anonymous throughout your visit to the site and is not disclosed unless you have a special electronic account on the site that you access using your username and password.
1- Data we collect
We collect, store and process your necessary data to follow up on your purchase from our website, to secure any potential claims that may appear later, and to provide you with the services available to us. We may collect personal information including, but not limited to, name, gender, date of birth, email address, postal address, delivery address (if different), telephone number, payment details and payment card details.
We use the information you provide to enable us to process your requests and to provide you with services and information displayed on our site that you request. In addition, we will use the information you provide to manage your account with us, to verify the financial transactions that you make on the Internet, audits of downloading data from the site, identifying site visitors, developing site page designs and/or contents and assigning them to users. We conduct numerous researches related to demographics, and send useful or required information to the user, for example information about products and services, in the event that you do not object to contacting you about that. Communication takes place via e-mail to provide you with some details about other products and services if you wish, and if you prefer not to receive any promotional and marketing communications, please withdraw from this option at any time.
We may give your name and address to a third party for the purpose of delivering your order to you (for example, a delivery person or supplier).
We may be able to store details of your current order on our website but we cannot retrieve them directly for security reasons. By logging in to your account on the site, you can view the information and details of your purchases that you have requested or that you will soon make. You can also manage your address details. You should also undertake to deal with strict confidentiality when accessing your personal data, so do not make it available to an unauthorized third party. We are not responsible for any misuse of passwords unless this misuse is due to our fault.
Other uses of your personal information
We may use your personal information in opinion polls and marketing research, at your request, for statistical purposes while ensuring complete confidentiality, and you have the right to withdraw at any time. We do not send any answers to any third party. Your email address is not disclosed unless you wish to participate in contests. We keep survey answers in a place completely separate from your private email.
We may send information about us, or about the site or our other sites, or about our products, sales, sales offers, newsletters, and other things related to the companies affiliated with our group or our partners. If you do not wish to receive this additional information (or any part of it), please click on the “unsubscribe” link in any email sent to you, and we will stop sending you this information within seven working days (every day except Saturday, Sunday, national and religious holidays) from receiving your notification. We will contact you to inquire about the information while it is not clear.
We may use some data, while fully preserving privacy and confidentiality on the site, for other purposes, including checking the whereabouts of users and following up on their visit to the site or links contained in the e-mail while they subscribe to receive it, and to provide that anonymous data, which does not allow your personal identification. the actual content, to a third party such as publishers. However, this data will not personally identify you (as it is not personally identifiable).
competitions
In connection with any competition, we use the data to notify the winners and to advertise our offers. You can find more details of the conditions for participation in each competition.
2- COOKIES
Acceptance of cookies is not a requirement for visiting the Site. However, we point out that it is not possible to use the “basket” functions on the site and order any purpose without activating cookies. Cookies are small text files that allow our server to identify your computer as a unique user when you visit certain pages of the Website. Your browser stores these files on your computer’s hard disk. Cookies can be used to discover your Internet Protocol (IP) address, which saves you time when you are on or want to visit the Site.
We use cookies for your convenience when you browse this website (for example to remember who you are when you want to amend your shopping cart without having to re-enter your email address) and not to obtain or use other information about you (eg for targeted marketing). You can set your browser to not accept cookies but this will limit your use of the site. Please be assured that our use of cookies does not contain any personal or private information and is free of viruses. This site uses Google Analytics, a service provided by Google to analyze web pages. In order to analyze how users use the website, Google Analytics uses cookies, which are text files placed on your computer. The information generated by the cookies about your use of this website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information to evaluate your use of the website, to compile reports on website activity for website operators and to provide other services related to website activity and internet usage. Google may also transfer this information to a third party if required to do so by law or if a third party processes the information on Google’s behalf.
Google will not associate your IP address with any other data held by you. You may refuse the use of cookies by selecting the appropriate settings on your browser, but please note that if you do this you will not be able to use the full functionality of the website. By using this website, you consent to Google using your data in the manner and for the purposes detailed above.
3- Safety
We use appropriate security technologies and procedures to prevent any unauthorized or illegal access, loss or destruction of your information. When we collect data through the site, we store your personal information on a database within a secure electronic server. We use firewall systems on our servers. When we collect payment card details electronically, we protect them through the use of encryption, such as Secure Sockets Layer (SSL). It is therefore difficult for any intruder to decrypt your information since we cannot guarantee 100 percent protection. We strongly advise you not to send all credit or debit card details when you communicate with us electronically and without encryption. We place physical, electronic and procedural safeguards directly on the collection, storage and disclosure of your information.
Our security procedures require that we sometimes ask you to verify your identity before we disclose your personal information to you.
4 – Customer rights
If you are concerned about your data, you have the right to request access to personal data that we hold about you or that you have previously transferred to us.
You have the right to ask us to correct any errors in your personal data, and this is free of charge.
You also have the right to ask us, at any time, to stop using your personal data for direct marketing purposes.